Frequently Asked Questions

Ready to experience stress-free home maintenance?

We are happy to answer any additional questions you may have.

How quickly can you start service?

We typically schedule first visits within 3-5 business days of your request.

Do you provide emergency services?

Yes, Squad Life Members have access to our 24/7 emergency support network for urgent issues including HVAC, plumbing, electrical, and gas emergencies.

What areas do you serve?

We serve Calgary, Okotoks, and surrounding areas with plans to expand throughout Alberta.

What is a Squad Life Home Maintenance Plan?

A SquadLife Home Maintenance Plan is a subscription service designed to provide proactive, preventative care for your home. For a predictable monthly fee, our team handles routine inspections, seasonal maintenance, and essential upkeep tasks to keep your property in top condition and prevent costly issues.

What does the $149/month Preventative Maintenance Plan include?

Our core Preventative Maintenance Plan includes comprehensive seasonal exterior care, regular systems maintenance (HVAC, plumbing, electrical), quarterly home health checks and inspections, and general home upkeep tasks. It covers the most critical aspects of maintaining a healthy home year-round.

How does the "first month free" offer work?

When you sign up for our Preventative Maintenance Plan, your first month of service is complimentary. Billing for your subscription will begin one month after your initial onboarding visit and Home Health Check is completed.

What areas do you serve?

SquadLife proudly serves homeowners in Calgary, Okotoks, and Calgary County. Our services are tailored to the specific needs and climate challenges of homes in these regions.

Is the Home Concierge Service included in the $149/month plan?

No, the Home Concierge Service is an optional upgrade designed for homeowners seeking a more extensive, hands-off approach to property management. It offers additional coordination and personalized support beyond the standard Preventative Maintenance Plan.

How often will Squad Life visit my home?

Our Preventative Maintenance Plan includes quarterly visits for comprehensive home health checks and seasonal maintenance tasks. We also provide ongoing support and are available for communication between scheduled visits.

What if a major repair is needed?

Squad Life focuses on preventative maintenance to reduce the likelihood of major repairs. If an issue is identified during an inspection that requires specialized work, we will provide recommendations and can connect you with trusted local partners for expert service.

How do I schedule my initial Home Health Check?

You can easily schedule your initial Home Health Check through our online booking tool on the website. This visit is the first step in setting up your personalized home maintenance plan.

Do you offer services for realtors or home builders?

While our primary focus is on direct homeowner subscriptions, we do have specialized offerings for realtors and home builders. These services are designed to support property transactions and provide new homeowners with a seamless maintenance solution. Please contact us directly for more details on these specific programs.

How does SquadLife help me save money?

By providing proactive, preventative maintenance, SquadLife helps identify and address small issues before they escalate into expensive repairs. Our predictable monthly fee also helps you budget for home care, avoiding unexpected large expenses.

Preventative home maintenance services in Calgary, Okotoks, and the Calgary area. Your trusted partner in protecting and maintaining your home.